Integrated Equities Limited – Privacy Policy, Disclosures & Risk Statement

At Integrated Equities Limited (IEL), we are committed to maintaining the highest standards of integrity, transparency, and client protection in all our dealings. As a licensed securities broker regulated by the Securities and Exchange Commission of Pakistan (SECP) and a Trading Right Entitlement Certificate (TREC) holder at the Pakistan Stock Exchange (PSX), IEL strictly adheres to the rules, regulations, and codes of conduct mandated by relevant authorities. This comprehensive statement outlines our Privacy Policy, Risk Disclosures, and other regulatory commitments, aimed at ensuring that our clients are fully informed and confident in their engagement with us.

Privacy and Data Protection Policy

IEL is fully committed to protecting the privacy and personal data of its clients and website visitors. We collect personal information only when it is necessary for the provision of our services or when required under law. The information we may collect includes, but is not limited to, your name, CNIC, email address, phone number, mailing address, bank account details, source of income, and financial history. This data is typically gathered during the account opening process and through ongoing regulatory Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements.

In addition to client-provided information, our systems may automatically log certain technical data such as IP address, browser type, device details, website visit time, and user behavior on our site. This data is used solely for security monitoring, technical diagnostics, and enhancing the user experience. IEL uses cookies to improve website functionality. These cookies do not contain personal information and can be managed or disabled through your browser settings.

We use your information primarily to process transactions, comply with regulatory requirements, monitor suspicious activities, offer customer support, and improve our services. IEL does not sell, rent, or trade personal data with third parties for commercial purposes. Your information may be shared only with regulatory bodies such as SECP, PSX, CDC, NCCPL, or vetted service providers (e.g., auditors, compliance consultants, or IT infrastructure vendors) in line with regulatory obligations and data security protocols.

We maintain strict physical, electronic, and procedural safeguards to protect your personal data. All employees are trained in confidentiality protocols, and client data is accessed strictly on a need-to-know basis. Clients have the right to request access to their data, seek corrections, and request removal, subject to any legal data retention requirements imposed by regulators. Continued use of our website and services constitutes consent to this privacy policy.

Regulatory and Corporate Disclosures

Integrated Equities Limited operates under the legal framework established by SECP and follows all applicable guidelines under the Securities Act, 2015, and associated rules. IEL is a licensed brokerage house, registered with the Pakistan Stock Exchange (PSX), and is also a registered participant with the Central Depository Company (CDC) and National Clearing Company of Pakistan Limited (NCCPL).

Our governance framework includes a professionally qualified Board of Directors, supported by independent oversight functions such as Internal Audit, Compliance, and Risk Management, ensuring that we remain accountable to both clients and regulators. Annual audited financial statements are published in accordance with International Financial Reporting Standards (IFRS), and audits are conducted by SECP-approved firms. No penalties, sanctions, or unresolved regulatory complaints are recorded against IEL as of the latest reporting period.

We believe in full transparency of all charges and fees. Our commission structure is clearly communicated to all clients during account onboarding and is available on request. We ensure there are no hidden charges or unauthorized deductions. We also maintain a strict Conflict of Interest policy, whereby client and proprietary trading activities are segregated, and all trades are executed only upon the client’s instruction or written consent.

IEL has a documented Complaint Management Process, offering clients the ability to raise issues through our Compliance Department. If a matter remains unresolved within fifteen business days, the client has the right to escalate their complaint to SECP’s dedicated investor grievance portal.

Risk Disclosure Statement

Investment in the capital markets inherently involves risk. The value of securities can rise or fall based on various factors, including market conditions, economic indicators, geopolitical developments, company-specific performance, and investor sentiment. IEL advises all clients to carefully consider their risk appetite before making investment decisions.

Market risk—the potential for an overall decline in the financial markets—can impact both short-term and long-term investment returns. Liquidity risk is another important factor, wherein some stocks may experience low trading volumes, making it difficult to buy or sell at a desired price. Clients must also understand the implications of leverage and margin trading, which, while offering the potential for enhanced returns, can also result in magnified losses. IEL provides leveraged trading options only to eligible and risk-assessed clients, and always with full disclosures and client consent.

Operational risk—including technology failures, internet disruptions, order mismatches, or execution delays—while minimized through robust systems and controls, cannot be entirely eliminated. IEL has contingency plans, redundant systems, and monitoring protocols in place to mitigate such occurrences.

Clients are also reminded of cybersecurity risk. While IEL implements industry-standard encryption, firewalls, and user access controls, clients must also exercise responsibility in safeguarding their own login credentials, two-factor authentication, and device hygiene. IEL shall not be liable for any breaches caused by client-side negligence.

Lastly, regulatory risk must be acknowledged, as market rules and tax structures may change. Such changes may impact the liquidity, returns, or valuation of client portfolios.

Client Acknowledgment

By opening an account or using the services provided by Integrated Equities Limited, the client confirms that they have read and understood the firm’s privacy policy, regulatory disclosures, and risk disclosure statement. The client further acknowledges that they are fully aware of the risks involved in capital market investments and are making informed investment decisions based on their own risk tolerance and financial objectives.